Shipping Policy

SHIPPING

Your delivery address should be serviceable by our logistics partner.
In case your order cannot be serviced, you will receive an email from our customer service team within 24 hours of placing the order. 29/- shipping on all prepaid order value below 1499/- , 129/- Shipping applicable on cod orders below 1799/- & free shipping on orders above 1800/-

Shipping applicable for all international orders.

Standard delivery
Orders are packed and ready to ship within 24 hours of placing an order. We recommend placing your order before 11 am to have it processed on the same day.

Delivery Timing

LOCATION	DELIVERY TIME
Mumbai	2-3 working days
Other Metros	4-5 working days
Other Regions	5-7 working days
Other Countries	4-8 working days

 

If you don’t receive your order within 7 working days, please email us your order number at customercare@lildrama.com

Cash on Delivery Policies

• If you opt for COD, you will have to pay the order amount to our courier partners when the package is delivered to you.
• You are requested to pay in cash & upi. (as per available option by courier partner) 
• You are requested not to pay for any additional charges (i.e. octroi etc.) to the courier staff. Your invoice amount is inclusive of all charges.

CANCELLATION
Orders once shipped cannot be cancelled. For exceptional circumstances write to us at customercare@lildrama.com at the earliest.
Our customer service team will guide you.

RETURNS AND EXCHANGES

Kindly read our returns and exchanges policy here: https://lildrama.com/pages/return-policy

Tampered, Damaged or Opened Packages:
If you receive a shipment that seems tampered, damaged or opened - please do not accept that shipment. Take a photo of the shipment and get in touch with our customer care team at +918655321984 or email us at customercare@lildrama.com

Processing time for each product varies. Your entire order is shipped together once all products are ready to be shipped. The cart page and the checkout shipping page gives an estimated delivery date. Please note, deliveries can sometimes get delayed due to unforeseen circumstances. 

Packaging:
All the orders that we ship are carefully packed so that the product retains its quality and reaches you in good shape. We make sure your order is sealed and discreet.

International Shipping:
International shipping is possible. The checkout page shows you the exact shipping rates for your country. The number of days for delivery can increase due to delay in customs processing at the destination country.

International Customs Charges:
Some destination countries charge customs on the shipments. All customs charges, local taxes and delivery company's processing fees for clearing customs is to be borne by the customer, unless it is charged at checkout.